Absolutely! For $15.99 (including taxes) a month you will get 2 free recordings (total value of $20) of your choice from our “Video Recording” tab on our website. We offer 250+ recordings currently in our library. In addition to this, you will receive 20% off all upcoming events and video recordings from our store for as long as you stay a member with us.
You will be billed the same calendar day each month. Ex: Joining September 3rd will renew Oct 3rd, Nov 3rd, etc. This plan is automatically renewed until you cancel. You may cancel anytime without penalty and all perks are in effect until the end of that month’s term. Ex: if your membership renews on the 3rd of each month and you cancel on October 6th, your perks are still accessible to you until Nov 3rd. You are then entitled to 2 recordings for each month your membership got renewed.
We love hosting private parties! Currently we can host in person events following covid-19 guidelines as well as virtual events. We are located throughout most of Ontario for in person events.
Our rates for 2-hour private events vary on how many participants you have and whether it is in person or virtual. Please email us so we can get your quote ready and start planning your party! We host events for all ages with a 200 person capacity for virtual events and can book from 1 week to a few months in advance. We look forward to getting your private party started!
How can I get 20% off my virtual event ticket? I am a Platinum Subscriber and it will not let me check out with my discount.
There is no coupon code for zoom events. Please make sure you log into your member’s account before purchasing a zoom ticket for the discount to apply. It will apply automatically at the checkout screen.
If you require further assistance, email us and we will get it sorted as soon as possible.
I am a Platinum Subscriber and would like to claim my two free videos for this month. How can I do that?
You can absolutely claim your two free recordings by logging into your account with us on our website and going to the tab, “Video Recordings” and using your coupon code to redeem two videos at checkout.
You get your coupon code upon renewal or first signing up with us for the Platinum Subscription plan. This code is good for 2 video recordings of your choice and you will then get your next code when your subscription renews.
If you are not seeing our emails with these codes (check spam/junk first), please email us to get it sorted out and get your codes 🙂
Yes, absolutely, you can cancel your membership any time!
You can log into your member’s account on our website and do it on your end or if you would rather we cancel it for you – we can do that as well!
A link to the recording is sent out right after an event or the following day to the email you registered under. Check your spam or junk folder just in case it got stuck there otherwise please email us and we will resend it to you if it did not go through.
Absolutely! All our zoom events come with recordings so you are all set whether you can make it or not.
The link to the recording will be sent out to all ticket holders via email shortly after the zoom event is finished or the following day. That link never expires and you can rewatch the video as many times as you would like! If you don’t see it in your inbox within that time frame, please check your spam/junk folder before emailing us to get your recording.
We love hosting fundraisers and raising money for a worthy cause.
What we require from you is the name of the fundraiser/cause, the date or approximate date/time you are wanting to book, your choice of painting or theme of what we should create for the event, and where we should donate our total raised funds. For every ticket sold, we donate $6 CAD back to the charity/fundraiser.
We highly recommend booking at least 1 month in advance to sell as many tickets as possible.
After the event is over, we will send you a screenshot or receipt of confirmation of the amount we raised and donated. Please note, we can only arrange a fundraiser event for a registered charity.
Our system automatically sends out a confirmation email with a zoom link and your ticket confirmation upon purchase. Your ticket confirmation should have your zoom invite in it as well that says, “Join Zoom Meeting”. Sometimes our mail can go to the spam or junk folder so please check there first. If it is not there, please email us and we will send you the link as fast as possible!
We have many platforms! Below are some helpful links for finding us, contacting us and joining us for an event.
Free Facebook videos: https://www.artistspalettedurham.com/videos
Events posted on Facebook: https://www.facebook.com/artistspalettedurham/events
Upcoming events on our website: https://www.artistspalettedurham.com/
Video tutorials available for purchase: https://www.artistspalettedurham.com/videos